Rental requests and customer messages
Our forms collect your name, phone number, optional email address, rental selections, requested dates, and any message you send. The information is sent through this website’s server and stored in private Google Sheets for the Hill Country Dumpsters team to review and respond to your request. Submissions also include a reference ID, submission time, source page, and technical identifiers used to prevent duplicate or abusive submissions.
Pickup lookup uses your order ID or phone number to display matching rental records. A pickup change request is recorded for staff review; it does not change your scheduled pickup automatically.
Private customer feedback
The feedback form collects your rating, rental experience, name, phone number, and email address. Feedback is saved in our private customer message inbox for the crew to review and is not automatically published. We use your contact details to respond and help with your $25 credit toward your next rental. The credit is available for honest private feedback of any rating; no public review is required. Email the team with your feedback confirmation number to claim it.
What the final policy will cover
This draft will be replaced with business-approved details about information collected for quotes and reservations, how it is used for service and support, who receives it, retention practices, and how to contact us about privacy requests.
Website services & external links
This website is hosted on Vercel and loads fonts from Google Fonts. Those services may receive technical request information when you visit. Links to Facebook, Buddy’s, and other external websites take you to services with their own privacy practices.
Payments and confirmations
These request forms do not collect card details or take payment. The crew confirms availability, pricing, service details, and any pickup change directly with you. The final policy will document retention practices and any additional services used after review.
Questions in the meantime?
Call Hill Country Dumpsters at (830) 460-3200 or visit our contact page.